I have good experience with Aviara team The nurses and CNA’s especially Felicia Rowena Helen Carmen and Keity OT and PT all staff in Arcadia Hall are wonderful people Thank you very much ❤️‍🩹

The staff at Aviara are exceptional from the Admission dept. Sandra to Jordan and Angela in case management. All go above and beyond. The CNA staff is caring and work very hard to accommodate the patients. Olivia, Tee, Kaitlyn, Matt, Estela all wonderful. It is a good place for your loved ones for skilled nursing.

The people where helpful, nice and friendly it was really welcoming

It’s awful the nurses ,can,tracks the whole place is awful they are very hateful to the patients they try and give you the wrong medication they don’t bath the patients everyday physical therapy don’t come and work with you the techs let you lay I poop and peep for a hour in a half before they decided to come clean you up they don’t do what the doctors orders from the hospital to the said they scream at the patients they put dementia, patients and a physical therapy. Patient is only here for therapy. You don’t need any sleep because of the dementia patient and the other they do scream at the dementia patient they have trach patient here this needs to be just a nursing home not a rehab facility in with the nursing nursing home this is more nursing home and it is anything and I don’t need to be a nursing home with the rate. They treat the nursing home patients and ear. It’s awful at this place. The EMT came one night and they did they know how this place is that they wouldn’t let any of their family come here cause they’re here all the time because of the way they treat the patients and everything. This is not a fit to be called a rehab rehab rehabilitation nursing facility. They don’t know what medicines to give you they seem to read this article and then try to give you the wrong medicine. They tried to give somebody else’s medicine to a patient up there. They don’t give you the insulin like you’re supposed to take. It’s awful, awful awful.

On my visit to Aviara I was received with warmth and friendliness. The front desk staff was most helpful in navigating the check-in. They’re great

Came to visit a longtime friend, and was very impressed with your lobby. A scent of fresh air literally. I was also impressed with your check in procedure which allowed me a name badge. As I walked in, I couldn’t help but see how friendly the staff were. I didn’t stay long but for the time I was there I’d give your place a 5 star rating.

We are so happy that she is rehabbing here. Everyone has been courteous , helpful, and sweet to my wife.

Every day at Aviara I felt I was living in encinitas, which is truly a beautiful city, Aviara truly turned my outlook of facilities upside down it is so nice, friendly and clean. Despite never leaving their facility my entire stay due to injuries and severe pains, The courtyards, large windows with terrific views, and their really cute backyard made me feel like I was still in Encinitas. Residing at Aviara was one of the best chapters of my life in fact. People there are in good spirits, and if it’s not the residents, the staff are the ones who brighten not only my day, but the residents. I witnessed their great activities such as live music, bingo, even painting. Everyday, literally on a daily basis, I would see the cleaning staff cleaning facility including our bedrooms and the floors keeping everything sanitary and clean which was really important to me. The staff was amazing. They really care about the residents who live there. They are so delightful, funny, and caring. With that, the administrative staff, nurses, cnas, kitchen staff, etc are all extremely organized and do a great job delegating and deliberating tasks. With everything, I know exactly which staff to go to if I ever needed anything. I am truly thankful for my time at Aviara.

I like to thank everyone.very caring and helpful. I had such nice experience.

Do not know

I am a friend or relative of a current/past resident DO NOT SEND YOUR LOVED ONES TO THIS FACILITY. My husband was in this facility and it is a complete dump! The rooms are filthy. Nursing are often hanging at the nurses stations while patients are calling for assistance. My husband would often sit in his dirty diaper for over an hour before being cared for while you can hear the nurses in the hallway talking about their personal lives. Patient’s were barely given showers/bath. My husband was being transferred to a new facility and requested a shower for 3 weeks prior to leaving, he never received one. I even spoke with the case worker Katelynn on several occasions and he left un-showered. It had been so long since he had had a shower that once he arrived at the new facility and received a shower (within 24 hours of arrival) the skin on his shins peeled off. The food was horrible and was lukewarm at best. You could not get a hold of the nurses station in the wing my husband resided as the phones “didn’t work”. I have photos of the filthy room, no place to post them on this site. A pile of sand sat under my husbands bed. It was like someone had gone to the beach and emptied their shoes. The bed rail had food and hair stuck to the side. The floor at the head of the bed had dirt pushed into the corner from poor mopping. The most disgusting part was the foot of the bed where they had changed his sheets upon me throwing a fit, and dead skin (because he hadn’t been given a bath) had fallen off the bed onto the floor. There was a woman down the hall who constantly screamed “HELP” for apparently no reason. Instead of assisting in helping her or closing her door they let her scream disturbing everyone else in that wing. I understand the woman was ill but have some compassion for her and try and help her, instead you have other patients screaming back for her to shut-up. A total lack of empathy. Hopefully you get the idea…..NOT A PLACE TO SEND A LOVED ONE!

Staff very nice and attentive.

Very nice nursing home Very clean and professional staff

A very nice place

Amazing they are kind

My father has been here just a few days. But I can certainly say that he is being very well taken care of. The staff is friendly, responsive, and follows up on requests. My father is comfortable. The physical therapy is exceptional. The nursing care is excellent. So far, I am very pleased with this facility.

My Brother Lloyd is here& they seem to care about his well being & Care 👍🏽

The activity director was super helpful in setting up the video screen to aid us in the Bible study group. Very pleasant atmosphere. We also witnessed her great help to the patients with the “store” for snacks.

I am/was a resident of this facility It’s always hard to share a room especially when you’re “down” in some way, but I was getting the nursing care I needed. The food was absolutely terrific – best I’ve actually eaten in years. I normally eat once a day, but there, I ate three times – and still lost some weight. I was in absolutely, truly unbearable pain with a pre-existing condition, and I got no car whatsoever for that. All my routine daily pain meds were stopped abruptly – and no one seemed to care or listen when I told them. After days, finally I saw a Doctor and told him, and he gave me a small amount of medicine for it, but not enough. I laid there in moaning, screaming pain – I literally could not move, nothing, not one bit. The meds then stopped the involuntary screaming, but that was all, I still couldn’t move at all. Then I contracted Covid-19, which I believe came from my own visitor. I desperately needed help one night, but no one ever came. I hadn’t been given my night meds either, it was just awful. No one came. Next morning they found me all tied up in blankets that I couldn’t reach, in all the wrong places, and a mess. Once a nurse came she recognized immediately that something was wrong. Yes – Covid. So they immediately whisked me off to a private room. That became a blessing a place I could recover – eventually. I still was begging, just pleading to get the usual meds I take, and conceded that I’d brought some of my own from home – yes, against the rules. But that God I had. A while later when the Dr. finally came again, I told him, and he said he’d take the meds and they’d administer them, which sounded perfect. I wasn’t wanting to get away with anything, I just needed medical care. It worked – initially. There were about three nurses (two I remember actually) who were superb … caring, capable, and they delivered help with wound care, bathing, and whatever else I needed. The others though, didn’t speak or understand English, and most obviously didn’t care one little bit, not at all. Horrible care – or lack of. I think they were basic day laborers so the place can meet a quota of nurses on hand, but they were there and gone, did nothing, and didn’t care either. When the Dr. Finally showed up again (second time), he increased the dosage of one med. It stopped the screaming and I could finally begin the healing I should have been doing for a couple weeks already. I had had a knee replacement, but that pain didn’t even compare to the regular pain I have and treat. I told them I should go home, I take better care of myself at home, and they said I could, but that would effectively end all my care, no follow-up with Dr., no physical therapy, nothing further. So I had to stay until after six weeks, I could at least go home to a friends house. So a simple successful knee replacement left me gone for two months, including two weeks at my friend’s. I couldn’t even start P/T for six weeks because the pain was so bad I couldn’t move, so I built up scar tissue in there. Tried to work through it in lots of P/T afterward, but 20 months later, I am still having swelling and pain in the knee everything day. It’s very limiting to my functioning, just for basic homecare tasks, no home pedis, no floor cleaning, no lower cupboards, can’t stand for more than minutes, hurting my back to pick things up, etc. P/T was good, but I got such a late start, and that was pathetic and unnecessary. Also I had a continuous motion machine for my knee, but no one I asked, over and over, would just plug it in and turn it on for me. Finally someone I think may have been in facilities (not sure) said yeah, he’d do it. What a help. I can only imagine how much good that might have done had it been used for the previous weeks there. No one care, no one helped. I loved the meals, and physical therapists, and the facility was fine. I noticed with Covid, some nurses followed protection protocols, while others came in with none, saying they’d either had it or didn’t fear it – but yet, that would expose me and then other patients to it, which was disappointing. I’ve heard there’s a nursing shortage, and this is what happens, perhaps everywhere, who knows. Staff nurses were few, but great; but the hire-a-nurses were awful. But the problems were all completely resolvable – but not resolved.

Hi, this place is amazing, very helpful from the first day felt the kindness and helpfulness from different staff and knowing that they’re around the clock so quick to ask if mom needs anything always have patience to listen, so glad to see the change in her recovering days here and a blessing to be here and that she is healing each day. I wouldn’t think of anywhere to be but here is a blessing for her to be here at Aviara. Blessed the staff and the great work that they put in each day. I would definitely recommend this place to someone just the level of cate they provide everyday. Thank you so much!